At HRMN Foods, we want your shopping experience to be as simple, secure, and satisfying as possible. Here are answers to some of the most commonly asked questions:
What Shipping Methods Are Available?
We offer standard and express delivery options across Canada. Orders are shipped using trusted local couriers to ensure fast and reliable delivery straight to your doorstep.
Do You Ship Internationally?
At this time, HRMN Foods only ships within Canada. We focus on serving local communities with fresh and high-quality food products.
How Long Will It Take To Get My Package?
Orders typically take 2–5 business days depending on your location. You’ll receive a tracking number once your order is processed so you can monitor your delivery in real time.
What Payment Methods Are Accepted?
We accept all major payment methods including:
Visa / MasterCard / AMEX
Interac Debit
Apple Pay / Google Pay
PayPal
Is Buying Online Safe?
Yes. Our website uses SSL encryption and secure payment gateways to protect your personal and payment information. Your privacy and security are our top priorities.
How Do I Place an Order?
Simply browse our website, add the products you need to your cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed.
Can I Cancel or Change My Order?
If your order hasn’t been shipped yet, you can contact our customer service team to cancel or modify it. Once shipped, changes are not guaranteed but we’ll do our best to assist you.
Do I Need an Account to Place an Order?
No, you can check out as a guest. However, creating an account lets you track orders, save addresses, and enjoy a faster checkout experience in the future.
How Do I Track My Order?
Once your order is shipped, we’ll send you a tracking number via email. You can use it to monitor your delivery status online at any time.
How Can I Return a Product?
If there’s an issue with your order, please contact us within 7 days of delivery. We’ll guide you through our return process for damaged or incorrect items. Perishable goods may not be eligible for return unless there’s a product issue.
We’re here to help! Reach out to our support team at:
📧 Contact@hrmnfoods.com
📞 431-275-1010
Live Chat: Available during business hours
