Welcome to HRMN Fresh!
These Terms & Conditions ("Terms") govern your use of our website and services. By accessing or placing an order with HRMN Fresh, you agree to these Terms. Please read them carefully before using our platform.
HRMN Fresh is an online delivery service operating in Canada, providing customers with fresh fruits, cold beverages, bottled water, and other related products. By using our website, you agree to follow all applicable laws and these Terms.
You must be at least 18 years old or have permission from a legal guardian to use our services. By placing an order, you confirm that the information you provide is true, accurate, and complete.
Orders can be placed online through our official website.
All prices are listed in Canadian Dollars (CAD) and are subject to change without notice.
We accept secure online payment methods including credit/debit cards and other available payment gateways.
Orders are confirmed only after payment is successfully processed.
We strive to keep all items in stock. However, due to high demand or supply issues, some products may be unavailable. In such cases, we may:
Offer a suitable replacement product (with your consent), or
Issue a full refund for the unavailable item.
We deliver to select areas across Canada.
Delivery times may vary based on your location and order volume.
While we aim to deliver on time, delays may occasionally occur due to traffic, weather, or other unforeseen circumstances.
Customers are responsible for providing accurate delivery information.
Due to the nature of perishable goods, returns are only accepted for:
Damaged or spoiled items
Incorrect products delivered
To request a refund or replacement, you must contact us within 24 hours of delivery, with a photo of the issue (if applicable). Approved refunds will be processed to your original payment method.
Orders may be canceled before dispatch. Once an order is out for delivery, it cannot be canceled. To cancel, please contact our customer service team as soon as possible.
You agree not to:
Use the website for any unlawful purpose
Attempt to interfere with our systems or security
Misuse or provide false information during order placement
We value your privacy. Please refer to our Privacy Policy to understand how your personal data is collected, used, and protected.
HRMN Fresh reserves the right to update or modify these Terms at any time. Any changes will be posted on this page, and your continued use of our services indicates acceptance of those changes.
